Adjusting the Default Web Timeout

EmpowerID logs users out of their Web sessions after a specified period of inactivity. When this occurs, EmpowerID also logs those users out of any federated SSO sessions they initiated with EmpowerID, if those federated partners support SLO. When this occurs, users must log back in to EmpowerID and reestablish those SSO sessions. By default, this timeout is set to 240 minutes (4 hours), but can be changed to meet your specific policy requirements.

To adjust the default Web timeout

  1. From the Navigation Sidebar, expand Admin > Miscellaneous and click EmpowerID System Settings.
  2. This directs your browser to the EmpowerID System Settings page. From this page, you can adjust a number of the general settings for the EmpowerID system, including the session timeout setting, which is properly named EidIdPSessionTimeout.

  3. From the EmpowerID System Settings page, search for EidIdPSessionTimeout and then click the Edit button for the setting.
  4. In the General Settings dialog that appears, replace the default value in the Value field to the desired value in minutes.
  5. Click Save.
  6. You should see the new value for the key.

    The EmpowerID System settings are key/value pairs, with the name of the setting being the key and the value of the setting being the value. When adjusting these settings be sure you only alter the value and not the name.