Deleting User Accounts

This topic demonstrates how to delete a user account in EmpowerID by deleting an AD user account. This topic is divided into the following activities:

Prerequisites: This topic demonstrates how to delete an account by deleting an Active Directory user account. As a prerequisite to deleting an Active Directory user account, EmpowerID must be connected to Active Directory and the user account must exist in EmpowerID. For a detailed walkthrough of connecting EmpowerID to Active Directory, see Connecting to Active Directory.

To delete an account in EmpowerID

  1. From the Navigation Sidebar, navigate to User Management page by expanding Identities and clicking User Accounts.
  2. From the User Management page, search for the user account you want to delete and then click the record for that account. You should see a highlighted list of specific Actions that can be applied to that account.
  3. In the following image, the Locations pane has been collapsed to conserve screen real estate.

  4. From the Actions pane, click the Delete Account action.
  5. Click Yes to confirm you want to delete the account and then click OK to close the Operation Execution Summary.

To verify the account is deleted in EmpowerID

  1. Navigate to the Audit Log by expanding System Logs in the Navigation Sidebar and clicking Audit Log.
  2. From the Audit Log tab of the Audit Log, search for the user account you deleted. You should see a record for the deleted account in the grid.

To verify the account is deleted in Active Directory

  1. Open Active Directory Users and Computers and search for the account you deleted.
  2. You should see no results returned.