Creating Unlicensed Office 365 Users

This topic demonstrates how to create unlicensed Office 365 users in EmpowerID and is divided into the following activities:

As prerequisites to creating Office 365 users in EmpowerID, you must have a licensed corporate Office 365 account and have connected EmpowerID to Office 365.

To create an unlicensed Office 365 User in EmpowerID

  1. From the Navigation Sidebar of the EmpowerID Web interface, navigate to User Management page by expanding Identities and clicking User Accounts.
  2. From the Actions pane of User Management page, click the Create User and Person action.
  3. In the following image, the Locations pane has been collapsed to conserve screen real estate.

  4. In the Select Creation Location selector that appears, search for and select the location of your Office 365 account store and then click Submit.
  5. To allow the process to continue leave Wait to See Resultsselected. If you deselect Wait to See Results on this screen and then click Submit, the creation process will idle and EmpowerID will create a task for it, routing it to any Person with the delegations to continue creating the user account.

  6. From the General tab of the Account Details form that appears, do the following:
    1. Select Personal Standard from the Account Type drop-down.
    2. Optionally, type any comments in the Comments or Justification field.
    3. Type the first name, last name, display name and logon name for the user in the First Name, Last Name, Display Name and Logon Name fields, respectively.
    4. Underneath Account Creation Location, click the Select a Location link and in the Location Selector that appears, search for and select your Office 365 location.
    5. Click Save to close the Location Selector.
    6. Leave Join Account to an Existing Person unselected.
    7. Tick Create a new EmpowerID Person object if you want EmpowerID to create a new Person for the Office 365 user account. If you do not select this option, but have enabled Person provisioning on the Office 365 account store, EmpowerID will provision a person for the account at the next inventory of your Office 365 tenant.
    8. If you ticked Create a New EmpowerID Person object, click the Select a Role and Location link and in the Role and Location selector that appears, search for and select the appropriate role and location for the person.
    9. Tick Allow me to enter a password and then type a password in the Password and Confirm Password fields. If you do not want to set a password at this time, skip this step.
    10. Scroll to the Security section and select Enable Sync Password. This allows password changes originating in Office 365 to be synchronized with any user accounts and Person objects belonging to the Office 365 account store in EmpowerID and vice-versa.
  7. Click Save.

To verify the new unlicensed user in Office 365

  1. From your Web browser log in to your corporate Office 365 account as an administrator.
  2. From the Office 365 admin center, click users and groups and then select Unlicensed users from the Select a view drop-down.
  3. Search for the user you just created in EmpowerID. You should see that user in the view.