Creating Licensed Office 365 Users

This topic demonstrates how to create licensed Office 365 users in EmpowerID and is divided into the following activities:

As prerequisites to creating Office 365 users in EmpowerID, you must have a licensed corporate Office 365 account and have connected EmpowerID to Office 365.

To create a licensed Office 365 User in EmpowerID

  1. From the Navigation Sidebar, navigate to Office 365 Manager by expanding Pages and clicking Office 365 Manager.
  2. In Office 365 Manager, click the Actions tab and then click Create Mailbox Page.
  3. In the following image, the Navigation Sidebar has been collapsed to conserve screen real estate.

  4. From the General tab of the Create Mailbox form that appears, do the following:
    1. Select User from the Mailbox Type drop-down.
    2. Type the first name, last name, display name and logon name for the user in the First Name, Last Name, Display Name and Logon Name fields, respectively.
    3. Tick Is Office 365 Mailbox so that the option is selected. Doing so alters the form to display drop-downs populated with your Office 365 tenant information.
    4. Select your Office 365 tenant, Office 365 subscription, country and email suffix from the Office 365 Tenant, Office 365 Subscription, Country and Email Suffix drop-downs, respectively. If you only have one Office 365 tenant registered in EmpowerID, these fields will be populated with the values appropriate to that tenant.
    5. Type an email alias for the user in the Email Alias field.
    6. Type a password for the user in the Password and Confirm Password fields.
    7. When you completed the above, the Create Mailbox form should look similar to the following image.

  5. Click Save.

To verify the new licensed user in Office 365

  1. From your Web browser log in to your corporate Office 365 account as an administrator.
  2. From the Office 365 admin center, click users and groups and then select Unlicensed users from the Select a view drop-down.
  3. Search for the user you just created in EmpowerID. You should see that user in the view.