Managing the IT Shop

The IT Shop provides a central location where organizations can place or publish the resources that are available for request by their users. Once a resources is published to the IT Shop, users can shop for the resource, requesting access to it—both for themselves as well as for other users. Depending on the type of resource and the IT Shop settings applied to it, EmpowerID either routes the request for approval or grants access. The topics in this section show you how to manage the IT Shop, demonstrating how to configure and publish common assets, create access request items for less common assets and manage the categories associated with the resources you publish.

Getting Started